
During Unlocking Conversations and Deepening Conversations I gained an understanding of what coaching is and how transformative it can be. The aspects of coaching that resonated with me as the most valuable were: powerful questioning, cultivating a partnership, deep listening, silence, and using metaphors.

Lucia is one of the most talented and experienced professionals in the field, I have been very surprised her expertise and desire to help us embrace a new mindset. A great experience with a brilliant and fabulous coach as Lucia is.

After my first coach training, I had two questions. Is coaching scalable? How challenging is it to work with a system/group? The course From Coach to Systems Coach had the answers to my questions. This tailor-made programme transformed my thought-process to become an effective Team Coach. I had a lot of a-ha moments throughout the course. The key learning was to partner with a system to find a common ground to overcome its challenges.

The course Elevating Agile Coaches introduced me to a coaching mindset and played a significant role in my career change. Lucia navigates the course content providing real-life examples and creating the space for practice with coaching dojos. This course was genuinely transformative for me, and I cannot recommend it enough.

A professional and always engaging ICP-ACC virtual course. By the end of the course we had all experienced a shift towards a coaching mindset which we were able to benefit from in our day-to-day Agile Coaching work, thanks to the guidance and many practical exercises provided during the course.

In From Coach to Systems Coach I continued the journey I started with "From Zero to Coach". This course allowed me to discover who I am and how the way I show up influences my relationships and the relationships of those around me. We live our lives in a web of relationships, personal and professional, and this course has revealed the power of these relationships.

Lucia created self-awareness of our needs through conversations where we could reflect and expose challenging symptoms impacting our agility. Through multiple rounds of these coaching sessions, we identified techniques to improve performance. Lucia maintained balanced, unbiased views periodically reassessing the teams maturity level and guiding them through a continuous improvement approach until they became to do it themselves.

Great job transmitting expertise in coaching and facilitation. Live demonstration of techniques to resolve your doubts, answer your questions and help you solve issues you may be facing in your workplace. At the end of the training I was able to apply my newly acquired coaching skills to my teams and be better at my job.

The course From Coach to Systems Coach taught me to ask questions to the system rather than the individuals. I have learning that the relationship between team members is where I need to be focused. I'm going to try presenting myself as a relationships coach!

Lucia has been the catalyst for a revolutionary change. Her passion and experience have challenged us constantly to improve the value we provide to the business. The biggest change of thinking has been seen in the culmination of the delivery being managed by self organising feature teams committing to deadlines based upon predictable capacity. Lucia’s experience, drive and coaching have been key in getting us to the point whereby we were able to and change the culture of team organisation.

Strong take-aways from this course. The trainers interacted with the group to create ground for common work. This online training was professionally organised.

I received many gifts throughout this class. The precious ones are the gift of confidence and clarity. I am more aware of what teams and organizations need from coaching, which gives structure to my thinking. I now have better tools to engage with teams and help them achieve their dreams.